Shipping policy
1. General
At Eliovara, we are committed to delivering your order swiftly and seamlessly. This page outlines our delivery process.
2. Delivery Options
We provide multiple delivery methods tailored to your needs. Availability may vary based on product, order size, and destination. Shipping costs depend on the chosen method and address.
3. Delivery Times
Orders are typically shipped within 3β6 business days of confirmation. Delivery times may be extended due to unforeseen circumstances beyond our control.
4. International Shipping
For shipments outside Sweden, additional fees, taxes, or customs charges may apply. These are the responsibility of the customer. Please confirm our ability to deliver to your location before ordering.
5. Tracking
Once your order ships, you will receive a confirmation email with a tracking code to follow your package in real time.
6. Shipping Costs
Shipping fees are calculated at checkout based on weight, dimensions, and destination. Enjoy free standard shipping on orders over $50.
7. Damaged or Missing Items
If any items arrive damaged or are missing, please contact us within 2 days of receipt to arrange a resolution.
8. Returns & Exchanges
For details on returns or exchanges, please refer to our Return Policy.
9. Policy Updates
Eliovara reserves the right to modify this delivery policy at any time. The latest version will always be available on our website.
Contact Us
For any questions, email our customer service team at info@eliovara.com.